How to Migrate from Shopify to BigCommerce: A Step-by-Step Guide

how to migrate from shopify to bigcommerce


Are you considering moving your e-commerce store from Shopify to BigCommerce? Whether you’re looking for better features, scalability, or cost-effectiveness, this article will guide you through the process. Migrating your online store can be a daunting task, but with the right plan and execution, it can be a seamless transition. In this guide, we’ll cover everything you need to know about migrating from Shopify to BigCommerce, from planning and preparation to the actual migration and post-migration tasks.

Assess Your Current Store

Before diving into the migration process, take the time to evaluate your current Shopify store. Identify the products, categories, and customer data you need to transfer to BigCommerce. This step will help you create a comprehensive migration plan.

Choose the Right BigCommerce Plan

BigCommerce offers various plans, so select the one that aligns with your business needs and budget. Ensure it provides the features and scalability required to support your e-commerce store’s growth.

Backup Your Data

It’s crucial to back up all your data from Shopify, including product listings, customer information, and order history. This backup will serve as a safety net during the migration process.

Export Your Data

Using the built-in export tools in Shopify, export your data in CSV format. This will make it easier to import into BigCommerce later.

Create a BigCommerce Account

If you don’t already have one, sign up for a BigCommerce account. Choose a suitable domain name and set up your store’s basic information.

Install Necessary Apps

Explore the BigCommerce app store and install any apps or plugins that you need to replicate the functionality of your Shopify store. This may include payment gateways, inventory management tools, and SEO plugins.

Customize Your Store Design

Choose a theme for your BigCommerce store and customize it to match your brand’s look and feel. Ensure that your store design is user-friendly and responsive.

Set Up Payment and Shipping

Configure your payment gateways and shipping options on BigCommerce. Test these settings to ensure they work seamlessly.


Import Your Data

Using the BigCommerce import feature, upload your CSV files containing product data, customer information, and orders. Double-check the data to ensure accuracy.

Redirect URLs

To avoid losing search engine rankings and customer trust, set up 301 redirects for your old Shopify URLs to their corresponding pages on BigCommerce.

Test Your Store

Before going live, thoroughly test your BigCommerce store to ensure that all data has migrated correctly, and your website functions as expected.

Notify Customers

Inform your customers about the migration and provide them with any necessary information, such as new login details or changes to their account.

Update SEO Settings

Optimize your BigCommerce store’s SEO settings, including meta titles, descriptions, and keywords. Ensure that your website ranks well on search engines.

Monitor Performance

Regularly monitor your new BigCommerce store’s performance using analytics tools. Address any issues promptly to provide the best user experience.

Expert Assistance

If you find the migration process challenging or need expert guidance, consider hiring professionals who specialize in e-commerce platform migrations. They can streamline the process and ensure a successful transition.

BigCommerce Community

Join the BigCommerce community to connect with other e-commerce store owners who have undergone similar migrations. You can exchange tips, share experiences, and seek advice from those who have firsthand knowledge.

E-commerce Forums

Explore e-commerce forums and discussion boards where you can find valuable insights and solutions to common migration issues. Websites like Shopify Community and BigCommerce Community can be great resources.

SEO Tools

To maintain and improve your SEO rankings after the migration, consider using SEO tools like Moz, SEMrush, or Ahrefs. These tools can help you monitor your website’s performance and optimize your content for search engines.

Analytics Platforms

Utilize analytics platforms such as Google Analytics and BigCommerce Insights to track your website’s traffic, sales, and user behavior. These insights can inform your marketing strategies and ongoing improvements.

Email Marketing Integration

If you use email marketing for your business, ensure that your email marketing software integrates seamlessly with BigCommerce. Popular options like Mailchimp and Klaviyo offer easy integration.

Social Media Promotion

Promote your new BigCommerce store on social media platforms to inform your audience about the migration. Engage with your followers and encourage them to explore your updated online store.

Customer Support

Provide exceptional customer support during and after the migration. Address any inquiries or issues promptly to maintain customer trust and satisfaction.

Ongoing Maintenance

Remember that migrating your store is just the beginning. Regularly update and maintain your BigCommerce store to stay competitive and meet evolving customer needs.

With proper planning, execution, and ongoing optimization, migrating from Shopify to BigCommerce can unlock new opportunities for your e-commerce business. Stay committed to delivering outstanding shopping experiences to your customers, and your online store will thrive on its new platform.

Attend Industry Conferences and Webinars

Participating in e-commerce conferences, webinars, and trade shows can provide valuable insights into emerging trends, best practices, and innovative solutions. These events also offer opportunities to network with industry experts and peers.

Subscribe to E-commerce Newsletters

Subscribe to e-commerce newsletters and blogs that provide regular updates on industry news, trends, and case studies. Resources like Shopify Compass and BigCommerce’s blog can be excellent sources of information.

Join Online Communities

Engage with e-commerce-focused online communities, such as Reddit’s r/ecommerce or industry-specific forums. These platforms are great for discussing challenges, sharing experiences, and learning from others.

Explore New Marketing Strategies

Experiment with various digital marketing strategies, including social media advertising, content marketing, email campaigns, and influencer marketing. Stay open to adapting your marketing approach based on what works best for your target audience.

Embrace Mobile Commerce

With the increasing use of smartphones for online shopping, optimize your store for mobile devices. Ensure that your website is responsive and offers a seamless mobile shopping experience.

Monitor Competitors

Keep an eye on your competitors and analyze their strategies. This can help you identify gaps in the market and opportunities for differentiation.


Migrating your e-commerce store from Shopify to BigCommerce is a strategic decision that can benefit your business in various ways. By following the steps outlined in this guide and staying informed about industry trends, you can ensure a successful transition and position your online store for long-term growth and success.

Introduction Are you considering moving your e-commerce store from Shopify to BigCommerce? Whether you’re looking for better features, scalability, or cost-effectiveness, this article will guide you through the process. Migrating your online store can be a daunting task, but with the right plan and execution, it can be a seamless transition. In this guide, we’ll…

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